If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
You are entitled to cancel Your Order within 24-48 hours without giving any reason for doing so.
The deadline for cancelling an order is 24-48 hours from the date on which you placed your order. You will need to notify us at Syntex Industries right away either via email, firstname.lastname@example.org or via phone at 515-332-3265.
We will reimburse you no later than 14 days from the day on which Syntex receives the returned items. We will use the same means of payment as you used for the Order. When returning items, there is a 15% restocking fee.
In order for the items to be eligible for a return, please make sure that:
We reserve the right to refuse any returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the items to Syntex. You should send the items at the following address:
510 13th Street N
Humboldt, IA 50548
We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us: